Customer Service

How may we help you today?
Your needs, thoughts and concerns are very important to us. Below are just a few options on how to reach us when you can’t make it to one of our locations. We look forward to hearing from you!

All Contact Information can be found on our Contact Us page.

ALL Mail Correspondence must be sent to our centralized mailing address:

Cape Cod Cooperative Bank

Operations Center

25 Benjamin Franklin Way

Hyannis, MA 02601

To be connected to any office, please call 1-800-641-1100 or 508-568-3200.

Branch and ATM locations can be found at our Locations & Hours page.

Reorder Checks Online

Reorder your checks online by clicking here:

Privacy & Security

At Cape Cod Cooperative Bank, we value the safety and security of your private information above all else. We employ state-of-the-art encryption technology, firewalls and secure log-ons to protect our systems and information from unauthorized intruders.

Important: Cape Cod Cooperative Bank will NEVER call you unsolicited to verify information about your account or personal information over the phone or via email. If you are contacted in such a manner, PLEASE do not give out this information and contact our Deposit Services Department immediately at 508-568-3200 or 1-800-641-1100.

Cape Cod Cooperative Bank Online Privacy Statement (Adobe pdf file)

For more information on privacy and security click here.

Lost ATM/Debit Card

In the event that your card is lost or stolen, during business hours, please report it to Cape Cod Cooperative Bank immediately at 1-800-641-1100.

If it is at night, on the weekend or on a holiday, please call 1-800-554-8969, which is available 24 hours a day to report.

Bank Holidays

Please click here for a complete list of Bank Holidays.

TeleBank

Free 24/7 access to your account information via phone.

Local 508-362-9800
Non-Local 1-888-566-0600

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