What are the cell phone requirements for Mobile Banking?
Any web enabled mobile phone with a text and data plan may be used.

Will Mobile Banking work with my iPhone?
Yes, Mobile Banking includes a customized interface for iPhones. 

Do I have to be an Online Banking customer to sign up for Mobile Banking?
Yes, Mobile Banking is an extension of Online Banking and the quick sign up process is completed through Online Banking under "Account Settings."

Do I have to enroll in Mobile Banking to use the Messenger function in Online Banking?
No, Messenger can be used to send email and text alerts to an email address or mobile number without signing up for Mobile Banking. 

How do I use Mobile Banking?
Please view our tutorials in the Online Education Center.

CCCB Mobile Banking Tutorial

iPhone Mobile Banking Tutorial

What happens if I delete my most recent one time password text message?
Go to http://www.capecodcoop.com/mobile, select "One Time Password", enter your username and a new one time password will be sent to your mobile phone.  You can save this URL as a favorite fo future use. 

Why do I receive a text message while logged into Mobile Banking?
Upon successfully logging in to a Mobile Banking session a new one time password is automatically generated for the next session.

What is my mobile phone provider's extension for setting up text alerts?

Verizon:                 10digitphonenumber@vtext.com
AT&T:                     10digitphonenumber@txt.att.net
Sprint:                    10digitphonenumber@messaging.sprintpcs.com
T-Mobile:               10digitphonenumber@tmomail.net
Nextel:                   10digitphonenumber@messaging.nextel.com
Cingular:               10digitphonenumber@cingularme.com
Virgin Mobile:       10digitphonenumber@vmobl.com
Alltel:                      10digitphonenumber@message.alltel.com
CellularOne:         10digitphonenumber@mobile.celloneusa.com
Omnipoint:            10digitphonenumber@omnipointpcs.com
Qwest:                   10digitphonenumber@qwestmp.com